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Shipping


Orders are fulfilled within 2 business days. However, if there is any unexpected delay we will contact you immediately to tell you what is happening to your order.

Some items such as hats and customized pieces, as well as styles available on pre-order basis, take longer to ship because an artisan often has to create it specially for you. Please refer to the product description for these particular pieces.

Orders are shipped Monday to Friday (except holidays). If an order is received after 4 pm, fulfillment will start the following business day.

We do not ship on the following U.S. holidays:

  • January 1, 2017: New Year's Day
  • January 16, 2017: Martin Luther King Day
  • May 29, 2017: Memorial Day
  • July 4, 2017: Independence Day
  • September 4, 2017: Labor Day
  • October 9, 2017: Columbus Day
  • November 11, 2017: Veterans Day
  • November 23, 2017: Thanksgiving Day
  • December 25, 2017: Christmas Day

Shipping costs

We offer free US Fedex ground (5-6 business days), expedited and international shipping are at extra cost.

  • United States (including Alaska & Hawaii)

    FedEx Ground (5-6 business days)
    Free

    FedEx Express Saver (3-4 business days)

    $20.00

    + tax

    FedEx 2day (2 business days)

    $30.00

    + tax

    FedEx Standard Overnight (next business day)

    $50.00

    + tax

    North America (Canada and Mexico)

     

    USPS International (6-10 business days)

    $45 +tax
    FedEx Express International (3-5 business days) $100 +tax
    Europe * 

     

    USPS International (6-10 business days)

    $45 +tax
    FedEx Express International (3-5 business days) $100 +tax
    Rest of the world

     

    USPS International (6-10 business days)

    $50 +tax
    FedEx Express International (3-5 business days) $100 +tax
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    *Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Republic Of, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

    If you order and ship to a destination outside the US, on top of Another Garde's shipping cost and tax, customs and import duties will be levied by your shipping destination’s local government. All additional taxes and fees are your responsibility. This can range from 20% to 40% of the order value.

    All our items will be shipped with an official invoice declaring the exact total of merchandise purchased in US dollars.

    Returns shipping costs

    For US domestic returns, we offer free shipping for your returns using our Fedex ground service and a return shipping label will be included in your shipment.  

    For all international returns, we will accept returns of merchandise that are in the same condition as they were shipped to you. However, you will be responsible for the shipping costs of your returns. Please contact us at customercare@anothergarde.com to receive the address where to ship your returns to.

    Tracking order

    Upon the completion of your order, you will receive an email confirmation outlining the details of your order.

    Once your order is fulfilled, you will receive a message that includes a link to track the shipment of your order. 

    Signature upon delivery

    To ensure that your purchases are delivered safely and timely, by default we require a signature upon delivery. However, you can waive this requirement by writing 'The delivery does not need require my signature' in the Delivery Instructions box when adding the product to your shopping bag. 

     

     

     

     

     

     

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